Director of Admissions Linda Castaldi: A Warm Welcome and a Helping Hand

For 15 years,  Linda Castaldi has been welcoming people to Noble Horizons. “I’m the first voice people hear when they call Noble,” Linda describes, “I’m always in contact with residents’ families, helping them feel at ease and providing them with information.”

In Noble’s continuum of care, it is often the family she works with on behalf of the incoming resident – their parent or a loved one. This can be an emotional time for a family. Linda is there to support them and to give the best information about Noble’s range of services and high level of care. Linda also works closely with caseworkers and referring hospitals – even as distant as New York City – to ensure seamless coordination and a smooth transition to Noble Horizons. “I tell the family, you’ve made the decision. Let me manage the process with the hospital. You relax, I’ll take it from here.”

Linda knows Noble from both sides – as her mother returned to Noble twice for rehab and her father-in-law lived on campus until he recently passed away from non-COVID causes. “The staff were exceptional. They truly cared about them and treated my mother and father-in-law like family. From my experience, it’s not just a job for the people who work here – they deeply care about the residents and their families.”

Linda remembers always feeling that she wanted to help people. “I like making people feel at ease, making families feel comfortable.” This requires empathy and compassion, two skills that she believes are critical to her job and to every position at Noble. “Noble has become a larger part of my life. The residents, their families, and my colleagues are part of a family. With my coworkers, we help each other if something needs to be done. No one just does their own job – we always pitch in.”

Linda succinctly sums up her experience at Noble, “I’m fortunate to be connected to a community of wonderful people every day.”